Medical records
To request your medical records you can either use your online patient portal (MyChart) or submit your request in writing by mail or fax.
Please note: we cannot take verbal requests
We are unable to process requests made over the phone. Please select a tab below to learn more about your options to obtain your medical records.
MyChart, the patient portal, allows you to view, download and print your records online. Please note, you need to use MyChart in one of the following browsers: Google Chrome, Mozilla Firefox or Microsoft Edge.To access your MyChart account or to learn how to activate your account, visit the TMC Health MyChart landing page.
First complete, sign and return a TMC Health Request for Medical Records.. Find a link to the form below.Mail to:
Tucson Medical Center
HIM/ROI
PO BOX 42195
Tucson AZ 85733-2195Fax to: (520) 324-1590
Email to: tmc.medicalrecordsrequest@tmcaz.comIn some cases, additional documentation/media may be requested. To expedite your request, please see additional info on this page for radiology/imaging records or the process for obtaining birth records.
Tucson Medical Center
HIM/ROI
PO BOX 42195
Tucson AZ 85733-2195Fax to: (520) 324-1590
Email to: tmc.medicalrecordsrequest@tmcaz.comIn some cases, additional documentation/media may be requested. To expedite your request, please see additional info on this page for radiology/imaging records or the process for obtaining birth records.
For films or digital images, please call (520) 324–5166. To obtain your records, you will need to complete, sign and return a TMC Health Request for Medical Records.. Find a link to the form below.
Medical Records is open 8 a.m. to 4:30 p.m., Monday – Friday, excluding major holidays.
A top priority is to protect the security and privacy of patient information. All information contained within the patient medical record is considered confidential and is federally protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Medical records shall not be released without the written authorization of the patient, his or her legal representative, a subpoena or court order.
Go in person to the Arizona Office of Vital Records or a county health department's Office of Vital RecordsFill out the state's application and mail it in at the address provided on the form, along with payment and items in the Customer Mail In Checklist on the form.Order online at the Arizona Office of Vital Records.
- Married or if not adding a father: Please wait seven business days from birth before purchasing.
- Unmarried with signed "Acknowledgement of Paternity" paperwork: Please wait 21 business days from birth before purchasing.
- Unmarried couples: If you did not complete "Acknowledgment of Paternity" paperwork in the hospital before discharge, you will need to call the Office of Vital Records to make an appointment. You will need to bring a government-issued ID to that appointment.
Your baby's Social Security card should arrive to the mailing address you provided within three to 10 weeks. If you do not receive the card within this timeframe, please call Social Security Administration, (800) 772-1213.Important note: If you do not have a name for your baby, it is not possible to issue a Social Security card.
For billing issues, please call (520) 324-1310.
Phone: (520) 324-5172 • (520) 324-1931Monday-Friday, 8 a.m. - 5 p.m. Saturday-Sunday, 8 a.m. - 4:30 p.m.
3950 S. Country Club Road, Tucson, Arizona 85714Phone: (520) 724-7932Hours: 8 a.m. - 5 p.m. Monday-FridayWebsite: www.azdhs.gov/licensing/vital-records
