Contact us
We're here to help you connect with the right resources at TMC. Choose from any of the contact methods below to reach our team. To protect your privacy and security, please avoid including sensitive personal or medical information in emails or online forms.
Call 911 if you are seriously injured or feel you need emergency care. Emergency responders will help you decide the best course of action.
Share your concerns and compliments
TMC Patient Relations is available to help ensure that your experience meets your expectations. Our mission is to provide exceptional care with compassion. If you or a family member has a question or concern about your hospital stay, please let us know.
Ways to reach us
English
- Call: (520) 327-5461
Spanish
- Sin costo desde México: 001-800-533-4862
- Para preguntas o información en español, escríbanos a InfoInternacional@tmcaz.com
Mailing address
Tucson Medical Center
5301 E. Grant Road
Tucson, AZ 85712
Billing & insurance
For Tucson Medical Center, visit About My Bill or call (520) 324-1310
For TMCOne, visit Pay my bill or call (520) 324-4100
MyChart
MyChart patient portal hotline
- Call: (520) 324-6400
- Email: mychart@tmcaz.com
Medical records
Visit medical records page or call (520) 324-5166
Schedule with Tucson Medical Center (TMC Central Scheduling)
- Call: (520) 324-2075
Schedule with TMCOne
TMCOne
For information on TMCOne, our primary and specialty care provider, please visit www.TMCOne.com or to contact TMCOne, visit TMCOne Contact us.
Tucson Orthopaedic Institute
Tucson Orthopaedic Institute, East Tucson Office, is located on the TMC campus. To reach TOI, including scheduling or canceling appointments, call (520) 784-6200 or visit online at Tucson Orthopaedic Institute.
Send an email
You can send an email message for general inquiries, where it will be routed to someone who can respond. This email box is monitored only during regular business hours. Please allow 2-4 business days for a response.
This is a non-clinical email. We cannot provide medical guidance nor address urgent medical issues. Call 911 if this is a medical emergency.
Do not send an email to schedule or cancel an appointment - please call your provider's office, the relevant department or TMC Central Scheduling to schedule or cancel appointments. Sending an email will delay your request.
Media inquiries
For media requests, contact the Communications team:
- Call: (520)324-6397 (NEWS)
- Email: communications@tmcaz.com
Media Guidelines: Interviews and filming require advance permission. Patient privacy is a priority.
Patient condition reports
The federal Health Insurance Portability and Accountability Act of 1996, or HIPAA, provides strict guidelines about what kind of information is allowed to be released. Under those privacy guidelines, we may disclose only a one-word condition report - such as fair, serious or critical - about a patient in our hospital and only if the inquiry specifically asks for the patient by name. We cannot release any other information without written consent. Additionally, a patient, or someone authorized to act on the patient's behalf, can ask that we withhold all information, which would prevent us from confirming or denying that the patient is at TMC.
